Wee Lush FX

Subtitle

FAQ

E-mail: [email protected]


Warranty, Order Info & Dispatch

Can I return a pedal for a refund?

Sorry, refunds or returns are not accepted.  Please also note that all orders are final; once payment has been made, the build process has already begun.  If you've any questions about a pedal or how to implement it in your set-up please do ask before purchasing - happy to answer any queries you may have.  In the unlikely event that a pedal is defective upon receipt it can be returned for repair.  If you've got any problems when the pedal arrives please do get in touch.


How do I buy/pay?

Simply click the  'Add to Cart' button to select what you want prior to checking out.


When will I gets me stuff?

Most things take up to 15 working days to make & dispatch (custom builds may be longer), although some pedals are ready built.  Postage typically takes 2 - 3 working days within the UK.


Warranty

All pedals come with a 1 year warranty from date of dispatch for the original buyer.  If it develops a fault within 90 days of dispatch any postage costs incurred by the buyer will be refunded.  Anything after 90 days but within 1 year requires the buyer to cover the send postage cost (Wee Lush FX will cover the return).  This covers manufacturing defects and component failure, and includes parts and labour.  Appearance, misuse, abuse or alterations to the pedal are not covered.  Anything returned under warranty that is found to be working will require the buyer to cover all postage costs.  If your pedal develops a fault outside the warranty period please do get in touch as repairs can still be undertaken.




Postage & Delivery

Postage?

All pedal costs include insured UK postage via Royal Mail.  Should a parcel go missing (this is unlikely, well over 99.5% of deliveries do not) a replacement will be sent.  Please note that Royal Mail requires a certain time period to elapse before something is considered missing and therefore a replacement sent (currently 20 working days UK, 25 working days international).



Do you post outside of the UK?

Yes, just select either Europe of Worldwide from the drop down menu beside each pedal.  See the Ordering/Postage page for what countries are deemed to be European.



Pedal Info & Technical Details

Soft touch relay true bypass?

This uses a clickless soft touch footswitch and a relay - all active pedals (i.e. non-passive) listed utilise this form of bypass owing to it's many benefits.  The footswitch itself is monstrously reliable and durable compared to the more commonly used footswitches - it's lifespan is up to 10 - 20 times greater.  It's also significantly less prone to random failures that can occur with other switches due to it's sheer mechanical simplicity.  Additionally it automatically reverts to bypass when power is removed - so if you lose power on stage your audio still goes through the pedal and your instrument signal remains.


These switches are also acoustically silent when you stomp them - they physically don't click, which may be advantageous in musical settings where the intrusive loud click of a latching 3PDT may be unsuitable (large halls, acoustic venues, etc.).  They can still be hit as hard or as soft as you like though.


Using these switches requires a more costly and complex system, but is worth it.  The audio signal is not passed through a footswitch, but instead via a relay on the circuit board (which the footswitch triggers).  This means any audio crackles or pops that can develop with other switches after frequent use will not occur.  It also reduces the intrusive audio signal pop common among true bypass 3PDT set-ups.  Please note however any true bypass (relay or otherwise) can still be susceptible to some switching noise due to DC offsets present in some rigs.  Also relays can be subject to audio clicking (different from popping), though Wee Lush FX pedals use circuitry to greatly minimise this.  However relay TB has generally proved to be quieter than the dreaded 3PDT booming pop - truly silent TB switching is not really something that can be guaranteed across everyone's set-up (see below more info on audio pops).



So why are DPDT and 3PDT switches used in your passive pedals?

Using relay bypass in would increase the final cost of many passive pedals.  Tagging it into effects and active pedals (which already require a circuit board, soldering components, etc.) is proportionally less troublesome and time consuming (even though it still entails more work).  All passive pedals can be built with clickless relay bypass, but some people don't want to spend extra money to obtain this.  So it's up to you what you feel is adequate for your set-up and budget.


Wee Lush FX pedals do however use Alpha footswitches for passive designs, some of the best available which do exceed a lot of other switches in terms of performance  - rest assured an Alpha non-relay switch isn't going to die on you any time soon, but a clickless relay bypass will outlive these and other mechanical footswitches.



Can Wee Lush FX loopers record and playback?

No, these are effects loopers, not sample loopers - irritatingly similar names but completely different.  Effects loops bring other pedals in and out of your signal chain with the press of a footswitch.  Plug your guitar to the input, amp to the output.  Then plug your pedal(s) between the loops send and return sockets.  Turn it off, the signal goes from guitar, through the true bypass switch then to your amp - identical to simply plugging your guitar to the amp direct.  Turn on it on, the signal goes from guitar, to the send and return jacks (and therefore to the pedals you plug in between these jacks), and then to the amp.  So, turn all your effects on at once or keep pedals with bad buffers out of your chain when not in use for example.



Difference between momentary and latching footswitches?

All switches are either of the above two.  Latching are common to nearly all pedals; press it down with your foot, take you foot away and it's on; do the same again to turn it off.  Momentary switches only engage the effect for as long as you hold your foot down on the switch; it turns off when you lift your foot and release the switch.  Momentary switches are there if you want to very quickly turn something on and off for example.  All pedals are latching unless otherwise specified.



Do killswitches pop?

Passive killswitches (and for that matter any passive switching device and true bypass pedal) can be susceptible to audio pops and clicks that are heard through an amp.  This is due to DC offsets - whereby two different DC voltages suddenly meet e.g. when your guitar signal (one DC voltage) meets the muting function of a killswitch (a different DC voltage, brought about when you press the switch), which can result in an audible pop.  There are other ways DC voltage can be imposed upon an audio line - an amp, instrument or other pedals may leak DC.   Also the nature of passing an audio signal through the relatively heavy contact mechanism of a switch contributes to pops.  If you need guaranteed silent switching, then an active buffered killswitch is the way to go - get in touch if you'd like one.



Build quality?

All pedals are aluminium, lightweight but you could stand on them (if you want).  Heavy duty and long lasting Alpha footswitches, chrome LED holders, 2.1mm 9V centre negative DC sockets (same as Boss and most other pedals), top quality Neutrik jacks and permanently engraved etched finishes.  Basically designed to live under the musicians foot.



LEDs?

Single LED pedals are red, pedals with 2 are red and green, 3 are red, green and yellow.  All active pedals have a blue LED - rest assured it's not the obnoxiously UFO-tractor-beam bright blue found on some pedals.



I have more stuff I need to know

E-mail any questions to [email protected]  Custom builds are always welcome e.g. multiple loopers etc., just get in touch.